Privacy Policy for JMG2Shop

Last updated: 01.09.2024

At JMG2Shop, we are committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our online store and related services.

1. Information We Collect

When you interact with JMG2Shop, we may collect the following types of personal information:

  • Contact Information: such as your name, email address, phone number, and shipping/billing address.
  • Account Information: details used to create an account, such as username and password.
  • Payment Information: limited to necessary details for processing orders, such as your payment method, but we do not store full credit card information.
  • Order History: records of items purchased, order dates, and related details.
  • Website Usage Data: information about your browsing activity on our site, including pages viewed, items added to the cart, and referral sources, collected through cookies and similar technologies.
  • Communications: messages you send us via customer support, surveys, or emails.

2. How We Use Your Information

We use your personal information to provide and improve our services, including:

  • Processing and fulfilling your orders;
  • Managing your account, including handling returns and refunds;
  • Sending you order updates, confirmations, and shipping notifications;
  • Providing customer support and addressing inquiries;
  • Personalizing your experience on our site;
  • Sending you promotional emails and special offers (you can opt out at any time);
  • Conducting internal analysis to improve product offerings and site functionality.

3. Sharing Your Information

JMG2Shop will not sell or rent your personal information. However, we may share your information with trusted third parties under these circumstances:

  • Service Providers: to facilitate order processing, shipping, payment processing, and other services necessary to operate the store. These providers are contractually obligated to protect your data.
  • Legal Requirements: when required by law, such as in response to a court order, government request, or to protect our legal rights.
  • Business Transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred to a new entity, subject to confidentiality commitments.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze website traffic, and personalize content. You may choose to accept or reject cookies through your browser settings. However, disabling cookies may affect certain features of our site.

For more information, see our [Cookie Policy].

5. Data Security

We take the security of your personal information seriously. We use industry-standard measures, including encryption, to protect your data. Only authorized personnel with a legitimate business need have access to your personal data.

6. Your Rights

You have the right to:

  • Access: request information about the personal data we hold about you.
  • Rectification: correct or update inaccurate or incomplete information.
  • Erasure: request deletion of your data, subject to legal and contractual obligations.
  • Restriction of Processing: ask us to limit the processing of your data under certain circumstances.
  • Data Portability: receive a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: opt out of marketing communications by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us via the contact details below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Data may be retained longer when required for regulatory or contractual reasons.

8. International Transfers

As JMG2Shop operates globally, your personal information may be processed outside of your home country, including countries that may not have the same level of data protection. In such cases, we ensure appropriate safeguards are in place to protect your information.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

JMG2Shop (JMG2 Trade Ltd.)
Email:office@jmg2shop.com
Phone: +44 330 027 0150
Address: JMG2SHOP 72444
Unit 8, GGBG Optima park
DARTFORD, KENT
DA1 4QX

This policy is designed in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.